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Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVE-2026-23756

Medium
5.1/10

Summary

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.

  • LOW
  • NETWORK
  • LOW
  • CHANGED
  • REQUIRED
  • LOW
  • LOW
  • NONE

CWE-79 - Cross Site Scripting

Cross-Site Scripting, commonly referred to as XSS, is the most dominant class of vulnerabilities. It allows an attacker to inject malicious code into a pregnable web application and victimize its users. The exploitation of such a weakness can cause severe issues such as account takeover, and sensitive data exfiltration. Because of the prevalence of XSS vulnerabilities and their high rate of exploitation, it has remained in the OWASP top 10 vulnerabilities for years.

References

Advisory Timeline

  • Published