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Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVE-2025-48483

Medium
6.3/10

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

  • LOW
  • NETWORK
  • LOW
  • CHANGED
  • REQUIRED
  • LOW
  • LOW
  • NONE

CWE-79 - Cross Site Scripting

Cross-Site Scripting, commonly referred to as XSS, is the most dominant class of vulnerabilities. It allows an attacker to inject malicious code into a pregnable web application and victimize its users. The exploitation of such a weakness can cause severe issues such as account takeover, and sensitive data exfiltration. Because of the prevalence of XSS vulnerabilities and their high rate of exploitation, it has remained in the OWASP top 10 vulnerabilities for years.

References

Advisory Timeline

  • Published