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Authorization Bypass Through User-Controlled Key

CVE-2025-10039

Medium
4.3/10

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

  • LOW
  • NETWORK
  • NONE
  • UNCHANGED
  • NONE
  • LOW
  • LOW
  • NONE

CWE-639 - Authorization Bypass Through User-Controlled Key

The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

References

Advisory Timeline

  • Published