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Improper Authentication

CVE-2024-23792

Medium
5.3/10

Summary

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

  • HIGH
  • NETWORK
  • HIGH
  • UNCHANGED
  • NONE
  • LOW
  • NONE
  • NONE

CWE-287 - Improper Authentication

Improper (or broken) authentication attacks are widespread, and have accounted for many of the worst data breaches in recent years. Improper authentication attacks are a class of vulnerabilities where an attacker impersonates a legitimate user by exploiting weaknesses in either session management or credential management to gain access to the user’s account. This can result in disclosure of sensitive information, and can lead to system compromise, theft, identity theft, and fraud.

References

Advisory Timeline

  • Published