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Insertion of Sensitive Information into Log File

CVE-2024-23791

Medium
4.9/10

Summary

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

  • LOW
  • NETWORK
  • NONE
  • UNCHANGED
  • NONE
  • HIGH
  • HIGH
  • NONE

CWE-532 - Insertion of Sensitive Information into Log File

It's quite common for applications to save logs. For example, whenever a user requests a resource from a particular website, the web server writes information about the request to a log file. These files are helpful for identifying abnormal system activity, bugs, and evaluating the security controls of the application. Security of log files is critical for the overall security of the application and its confidential resources. An application that lacks appropriate logging levels can expose sensitive user data and system information stored on the log files to malicious users. This info can be exploited to compromise your system.

References

Advisory Timeline

  • Published