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Improper Input Validation

CVE-2018-16587

Severity Medium
Score 6.5/10

Summary

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

  • LOW
  • NETWORK
  • HIGH
  • UNCHANGED
  • REQUIRED
  • NONE
  • NONE
  • NONE

CWE-20 - Improper Input Validation

The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.

References

Advisory Timeline

  • Published