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Exposure of Sensitive Information to an Unauthorized Actor


Severity Medium
Score 5.3/10


The Helpdesk Pro Plugin before 1.4.0 for Joomla! allows remote attackers to read the support tickets of arbitrary users via obtaining the target ticketId, and navigating to http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}.

  • LOW
  • NONE
  • NONE
  • NONE
  • LOW
  • NONE

CWE-200 - Information Exposure

An information exposure vulnerability is categorized as an information flow (IF) weakness, which can potentially allow unauthorized access to otherwise classified information in the application, such as confidential personal information (demographics, financials, health records, etc.), business secrets, and the application's internal environment.


Advisory Timeline

  • Published