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Improper Input Validation

CVE-2010-4767

Medium
5/10

Summary

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

  • LOW
  • NETWORK
  • NONE
  • NONE
  • NONE
  • PARTIAL

CWE-20 - Improper Input Validation

The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly.

References

Advisory Timeline

  • Published