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Permissions, Privileges, and Access Controls

CVE-2010-4763

Severity Medium
Score 6.5/10

Summary

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

  • LOW
  • NETWORK
  • SINGLE
  • PARTIAL
  • PARTIAL
  • PARTIAL

CWE-264 - Permissions Privileges and Access Controls

CWE 264 (permissions, privileges, and access controls) is not a weakness in and of itself, rather it is a category of weaknesses related to the management of permissions, privileges, and other security features used to perform access control. If not addressed, the weaknesses in this category allow attackers to gain privileges for an unintended sphere of control, access sensitive information, and execute arbitrary commands.

References

Advisory Timeline

  • Published