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Exposure of Sensitive Information to an Unauthorized Actor

CVE-2021-21443

Low
3.5/10

Summary

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

  • LOW
  • NETWORK
  • NONE
  • UNCHANGED
  • REQUIRED
  • LOW
  • LOW
  • NONE

CWE-200 - Information Exposure

An information exposure vulnerability is categorized as an information flow (IF) weakness, which can potentially allow unauthorized access to otherwise classified information in the application, such as confidential personal information (demographics, financials, health records, etc.), business secrets, and the application's internal environment.

References

Advisory Timeline

  • Published